Refund and Cancellation Policy
Welcome to nxtMate, your trusted provider of ERP software solutions. Refund and cancellation policies are determined by the service level agreement between nxtMate and the customer and are subject to nxtMate’s discretion.
According to the published policy, nxtMate states that approved refund initiatives will be completed within 15 working days.
Refund Request Procedure
- Contact nxtMate’s Finance and Accounts Department at ITI, Gonda.
- Email support@nxtmate.com or call +91 63941 86309.
- Clearly explain the reason for your refund request and specify that you are requesting a refund.
- Provide your payment transaction details, including the transaction ID, date of purchase, and the amount paid.
Contact Information
For inquiries regarding refunds, cancellations, or any other concerns, please contact nxtMate’s Finance and Accounts Department.
Finance and Accounts Department
Mobile: +91 63941 86309
Email: support@nxtmate.com
We appreciate your choice of nxtMate as your ERP software provider. Our commitment is to deliver outstanding service and support to you.